Initially, when they encouraged me to deposit funds, they assured me that I could withdraw using the same funding method. However, when I attempted to make a withdrawal, I was informed that those previously available funding methods were no longer an option. Instead, they informed me that I could only use a method that incurs a processing fee.
This inconsistency and change in withdrawal options came as a surprise and disappointment. It would have been more transparent and convenient if they had communicated the updated withdrawal policies clearly from the beginning. The introduction of a processing fee adds an additional cost that I hadn't anticipated or planned for.
Overall, this situation has left me feeling somewhat frustrated and dissatisfied with the broker's handling of funding methods for withdrawals. Clarity and consistency are crucial in financial transactions, and it's unfortunate that these expectations were not met in this case.
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Pepperstone is one of the global brokers that provides raw spreads and is ASIC-regulated. This broker also has ECN trading conditions and guarantees the quality of order execution through liquidity from superior banks. More
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